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ग्राहक संतुष्टि हमारी सर्वोच्च प्राथमिकता है; हमारी समर्पित सहायता टीम किसी भी प्रश्न या समस्या में आपकी सहायता करने के लिए 24/7 उपलब्ध है। आज ही जुड़ें और रोमांच, पुरस्कार और अनंत संभावनाओं से भरी एक अद्वितीय गेमिंग यात्रा पर चलें!
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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, simply open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to you, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, please update your account by sending your KYC details to the customer support via email. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app and then reinstall it. This should allow you to log in and access the updated features without any problems.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to earnings from gaming, with bonus funds not being withdrawable. This means you can only cash out the money you've won while playing, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. These delays are an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account and cannot withdraw it. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If you find that your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.