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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly without needing a password or email. This convenient method makes logging in easy and hassle-free.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If an OTP is not received after clicking "send OTP," you can try again or contact the app's support system through live chat. If you still face issues, their live chat support can assist you further.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, email your updated KYC (Know Your Customer) details to the customer support system to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again to access the updated app. This should allow you to play the app without any further problems.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts collected. You cannot withdraw bonuses as cash, only your earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours, but in some cases, payments may be delayed. When this occurs, users may experience a wait of up to 24 hours for their transactions to be completed. This delay is an exception to the app's usual quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed into your wallet account. If it doesn't show up, you can reach out to their care centre for assistance.