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Most Asked Questions In The 01 game:
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Wait for the confirmation after clicking the 'send OTP' button, and if you don't receive the OTP within the given time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC documents to customer support via email to facilitate a smooth account transfer. This will enable you to access your account with the correct details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once installed, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The 01 game:
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to earnings from gaming activities, and bonus money cannot be withdrawn. This allows users to access their gaming earnings, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete in 30 minutes to 3 hours. However, occasional delays in payments may cause wait times of up to 24 hours. This variance in processing time is a notable consideration for users of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus amount can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for further assistance.